The Future is Intelligent
Refund Policy
Return Eligibility
To be eligible for a return, products must meet the following criteria:
- Items must be returned within 30 days of purchase.
- Products must be in their original condition, unused, and in the original packaging.
Process for Initiating Returns
To initiate a return, please follow these steps:
- Contact our customer service team at support@thefutureisintelligent.com to request a return authorization.
- Provide your order number and the reason for the return.
- Once authorized, pack the item securely and include the original receipt.
Refund Methods and Processing Time
Refunds will be processed using the original payment method. Please allow:
- 5-7 business days for the refund to reflect on your account after we receive the returned item.
- Additional time may be required depending on your bank or payment provider.
Special Cases
If you receive a damaged or incorrect item, please:
- Contact us within 48 hours of receiving the item.
- Provide photographic evidence of the issue.
- We will arrange for a replacement or refund at no additional cost.
Exceptions to the Policy
Some items are non-returnable, including:
- Digital products or software that have been downloaded.
- Items marked as final sale or clearance.
For any questions regarding returns or our policy, please reach out to our customer service team.